• Announcements

  • Welcome to the Support Area!
  • Get answers and support

• Most Frequent Support Questions

  • Why haven't I received any survey invitations?
  • How do claim my rewards?
  • My Pay Pal transfer was less than I was expecting. Why?
  • I have completed a survey but my rewards are not showing in my account
  • I have forgotten my password?
  • How do I change my password?
  • How do I change my email address?

• Questions About Joining Surveygoo Panel

  • Can anyone join the panel?
  • Does it cost anything to join?
  • Do I have to have a Pay Pal or Amazon Account
  • Can I have more than one membership account?
  • How do I register?
  • Why do I need to complete personal profile info, and is my data safe?

• Questions About Our Surveys

  • How am I sent survey invitations?
  • What kind of surveys will I do?
  • How long is a typical survey?
  • Can I refuse a survey?
  • Can I do more surveys?

• Questions About Membership Terms

  • Can I unsubscribe?
  • Are there any membership rules I should know about?
  • Will I receive third party emails?
  • How does Surveygoo make money from the panel?

• Questions About Rewards

  • How much will I be rewarded?
  • Does it cost me to take my rewards via Pay Pal?
  • My email for my Surveygoo panel and Pay Pal account is different
  • How long does it take to receive my rewards?
  • Will I always be rewarded for taking surveys?
  • Where can I see my rewards in my account?
  • Do I need to join Pay Pal to get my rewards?
  • How do I claim my rewards?